Cornerstone IT: Upper Hall

This is the Quick Start Guide for our Upper Hall A/V System. Advanced instructions are kept on-site near the system.

For troubleshooting advice, please see the Troubleshooting Guidance section.

Getting Started – Video

For most users, the instructions below will suffice – and are based upon the assumption that you will be using the video system ONLY, and NOT the PA system for microphones. If you are using the PA system, skip to Getting Started – Audio.

  • Collect the equipment bag from the Cupboard (labelled!)
  • Turn on the switch labelled “AV Rack”, and then turn on the switch labelled “AV Screens”. The screens will come on, along with the main hall speakers.
  • Turn on your device (such as a DVD player, laptop, phone, iPad) and plug it into the HDMI point on the wall (in the centre of the room)
  • Your device will appear on the screens, and you can now play content such as PowerPoints, and videos without any issues!

After your activity, please unplug your device & turn off both switches. Then, return the used equipment (if any) to the cupboard along with the equipment bag, for the next user!

Getting Started – Audio

You may opt to use Microphones for your activity, to enhance the Audio quality, whether this being for a large group or party! You may also want to play music, without anything appearing on the screens – this is fine!

  • If not done already, turn on the switch labelled “AV Rack”.
  • Microphones are not stored in the cupboard, they are stored elsewhere in the building. You will need to request that these be brought out for you by the person opening the building (i.e Halls Committee).
  • Once you have the microphones, insert the appropriate batteries where labelled – and then choose your mic! We have 2 headset microphones, and then another handheld – the handheld tends to be used more often as it is easier for a large number of presenters.
  • Turn on the microphone using the on switch (either at the bottom, or holding down the power button in the case of a headset mic). You should now hear yourself across the hall!
  • If you want to play music through the system, then you will need to firstly take off the lid to the rack – then retrieve the “AUX” cable from the equipment bag. This should plug into a headphone jack on your device, and the other two ends into the “AUX 1” port on the mixing console (at the top when you open the lid to the rack).

After your activity, please ensure you unplug any leads, turn off microphones & any devices you have used (screens, rack etc) and return all equipment to the correct location.

Troubleshooting Guidance

Having issues? See below for a resolution!

Screens turn on but to a black screen with a logo

Your device may not be plugged in correctly, remove the cable from both ends & plug it back in again. If no fix, then head over to the A/V racks, and take off the top & front cover of the top rack. Pull out the trolley shelf, and check if Button 4 is lit up (Green or Red). If it isn’t lit up, or is Green, hit Button 4, then the CUT button. If it is lit up Red, then it is an issue on your device end – you may need to check your Display settings.

Screens don’t turn on

Turn off the A/V screens switch, and turn it back on again. If still no result, take the Remote Control and point it towards the sensor at the A/V rack (labelled!) – hit the power button.

No audio coming out the speakers

Check your device volume settings, and make sure they are set to “CHANGEME“, and that the volume is adequate. If no fix, then head over to the A/V racks, and take off the top & front cover of the top rack. Find the AUX2 channel strip – and make sure it has no MUTE light on. Also make sure that the two Green knobs are at 12-o-clock (clock position – line pointing straight up).

No sound from the microphones

Head over to the A/V racks, and take off the top & front cover of the top rack. Find the channel strip of the microphone you are using – and make sure it has no MUTE light on. Also make sure that the two Green knobs are at 12-o-clock (clock position – line pointing straight up).